The hotel offers amenities for your comfortable stay and unforgettable experiences
Free Wi-Fi
Free Wi-Fi in rooms
Parking
GBP 10 per day
Luggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Paid parking
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key access
Guest Parking
Electric kettle
Services
Pet amenities available
Room service
Housekeeping
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Children
Cots
Children's buffet
Board games
Spa & Leisure
Sun terrace
Leisure/ TV room
Spa & wellness centre
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Make up services
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
41-45 St Giles Street,
Norwich,
United Kingdom,
NR2 1JR,
Norfolk
Map view
41-45 St Giles Street,
Norwich,
United Kingdom,
NR2 1JR,
Norfolk
City landmarks
Church
Norwich Cathedral
1.0
km
24 Castle Meadow
Norwich Castle
620 m
Tombland
Tombland
720 m
Tower
Cow Tower
1.4
km
Waggon and Horses Lane
Elm Hill
740 m
Museum
Museum of Norwich at the Bridewell
830 m
Museum
John Jarrold Printing Museum
1.2
km
Church
Catholic Cathedral of St John the Baptist
900 m
Museum
Dragon Hall
910 m
11-15 Fye Bridge Street
Anteros Arts Foundation
690 m
Gallery
Elm Hill Contemporary Art
700 m
Church
St Julian's Shrine
890 m
Nearby
Museum
Strangers' Hall Museum
350 m
Church
Church Of St Giles
20 m
Gaol Hill
The Guildhall Norwich
240 m
Event hall
The Forum
350 m
Gallery
Norwich Arts Centre
290 m
Garden
The Plantation Garden
550 m
Church
Church of St John Maddermarket
230 m
Church
St Peter Mancroft
520 m
Castle Keep
380 m
The South Asia Collection Museum
The South Asia Collection
80 m
8 Surrey Street
Surrey House
540 m
Shopping Area
intu Chapelfield
400 m
St George Street
Harleston Museum
510 m
Public Building
Norwich City Council
150 m
St Andrews St
St Andrews Church
570 m
Park
Chapelfield Gardens
520 m
Shopping Area
Castle Mall
520 m
Riverside Walk
440 m
Restaurants
Waffle House
20 m
39 St. Giles Street
Sundaes Gelato
70 m
St Giles street
Italia Nostra
80 m
52 St. Giles Street
The Coach and Horses
200 m
51 Bethel Street
The Belgian Monk
320 m
7 Pottergate
Biddy's Tea Room
240 m
15-15A Lower Goat Lane
PONO Superfood Bar
120 m
15 St. Giles Street
Soyokaze Japanese Restaurant
120 m
13 St. Giles Street
Paolo's Restaurant
160 m
1 St. Giles Street
Casaccio's
120 m
13 St. Giles Street
The Library Restaurant Bar and Grill
220 m
4A Guildhall Hill
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Friendly staff
Modern rooms
Privacy issues
Noise disturbances
7.2/10
Very good
Rooms
7.5
Location
8.0
Service
8.0
Dining
6.3
Guest reviews
7.2/10
based on 4 reviews
7.5
7.5/10 based on 2123 reviews
Harold
United States,
August
2023
7.8/10
Staying at this hotel was a mixed experience. The room, though modern and comfortable, had a ground-floor location that made privacy a challenge. The service was top-notch, with friendly and welcoming staff, but the street noise disrupted my sleep. The dining was good overall, but there were some minor issues. The location was convenient but not without drawbacks.
Rooms
8.0
The room was modern, clean, and comfortable, which was much appreciated after a day of shopping.
Service
9.0
The staff were great, helpful, and friendly throughout my stay.
Location
7.0
The hotel's location was ideal, right in the center of the city, close to shops and restaurants.
Dining
7.0
The dining experience was nice without being outstanding. There were some minor issues like missing cutlery.
Facilities
The hotel offered good facilities overall during my stay.
Friendly staff
Privacy issues
Stephen
United Kingdom,
August
2023
7.6/10
The hotel offers very comfortable and spotlessly clean rooms at great value for money, but the midnight noise from the lift/stair access can be disrupting. The service is friendly, efficient, and comes with a touch of history. The location is superb for exploring bars, cafes, and shopping in Central Norwich, despite some areas showing signs of wear. The dining experience lacks variety but the reception area exudes charm. Overall, a decent option for those seeking a budget-friendly stay with a convenient central location.
Rooms
8.0
The room I stayed in was very palatial and provided great value for what I paid.
Service
9.0
The staff were very friendly and helpful, even sharing some interesting facts about the hotel's history.
Location
8.0
The location was superb for exploring Central Norwich with easy access to bars, cafes, and shopping.
Dining
6.0
The dining options were a bit lacking in variety, but the reception area was charming.
Facilities
7.0
Facilities were decent, but some areas showed signs of being tired and dated.
Charles
United Kingdom,
July
2023
6.0/10
My stay at the hotel was a mixed experience. The rooms were spacious and clean, but there were maintenance issues that made the stay uncomfortable. The service was friendly but lacked organization at times. The location was convenient for exploring the city, but there were some concerns regarding cleanliness. The dining experience was inconsistent, with good and bad moments. Overall, there were positive aspects but also significant room for improvement.
Rooms
7.0
The room was lovely, with a beautiful big bathroom and a comfy bed.
Service
6.0
The service was friendly and helpful, but there were some instances of disorganization.
Location
8.0
The hotel was close to the city, which was convenient for exploring.
Dining
5.0
The dining experience had both good and bad moments, with inconsistency in quality.
Facilities
5.0
The hotel offered basic facilities, but there were maintenance issues that impacted the overall experience.
Spacious rooms
Maintenance issues
James
United Kingdom,
July
2023
7.8/10
The hotel offers clean and comfortable rooms with a nice bar and convenient car park at the rear. The staff is helpful and friendly, providing a personal touch with a 'congrats' cake platter. The location is great for exploring Norwich city, with some visual confusion upon arrival. However, the dining experience can be inconsistent, and breakfast service may need improvement.
Rooms
7.0
The rooms are nice and comfortable, with a bit of a smell in the bathroom but overall very clean. There's plenty of space and storage area, despite facing a busy road.
Service
8.0
The staff are welcoming and attentive, going the extra mile with a delightful 'congrats' cake platter. However, having to go to the bar during meals could be a minor inconvenience.
Location
9.0
The location is perfect for exploring Norwich city, with easy access to restaurants, shops, and the market. Ideal for a visit to the Theatre Royal as well, despite some initial visual confusion.
Dining
7.0
The dining options offer a good selection and tasty meals, but the service can be inconsistent in terms of timing and staff demeanor.
Facilities
8.0
The hotel provides ample facilities, ensuring a comfortable stay. The bonus of the car park adds to the overall convenience.